Privacy Policy

Privacy Policy - Shots Up

Last Updated: January 2, 2026

Effective Date: January 2, 2026

1. Introduction

Shots Up ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in accordance with the Privacy Act 2020 and the Health Information Privacy Code 2020 (where applicable) under New Zealand law.

This Privacy Policy applies to our website, mobile applications, and all services provided by Shots Up (collectively, the "Service"). By accessing or using Shots Up, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account Registration Information:

• Full name
• Email address
• Date of birth (optional)
• Location/School/Team affiliation
• Password and authentication credentials
• Profile picture (optional)

Shooting Session Data:

• Session type (practice or game)
• Shot type (three-pointer, mid-range, layup, etc.)
• Date and time of session
• Number of shots made and attempted
• Session notes and comments
• Video recordings of shooting sessions (if uploaded)

2.2 Information Collected Automatically

Device Information:

• Device type, operating system, and browser type
• IP address and location data (approximate)
• Device identifiers and mobile advertising IDs

Usage Information:

• Pages visited and features used
• Time spent on the Service
• Links clicked
• Search queries
• Interaction with other users

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

• Creating and maintaining your account
• Processing shooting session data
• Generating performance analytics and statistics
• Providing leaderboard rankings
• Delivering notifications and alerts
• Facilitating team management and coaching features

3.2 Communication

• Sending service-related announcements
• Responding to your inquiries and support requests
• Sending newsletters and promotional materials (with your consent)
• Notifying you of achievements and milestones

3.3 Legal and Safety

• Complying with legal obligations
• Preventing fraud and abuse
• Protecting the security and integrity of our Service
• Enforcing our Terms of Service

4. Your Privacy Rights Under New Zealand Law

Under the Privacy Act 2020, you have the following rights:

4.1 Right of Access

You have the right to request access to your personal information. We will provide this information within 20 working days of your request.

4.2 Right of Correction

You have the right to request correction of inaccurate or incomplete information.

4.3 Right of Deletion

You have the right to request deletion of your personal information, subject to legal obligations.

4.4 Right to Object

You have the right to object to the processing of your information for marketing or profiling purposes.

4.5 Right to Withdraw Consent

If we process your information based on consent, you may withdraw that consent at any time.

4.6 Right to Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Privacy Commissioner of New Zealand:

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: Data in transit is encrypted using TLS/SSL protocols
• Access Controls: Role-based access controls limit employee access to personal information
• Authentication: Multi-factor authentication available for account security
• Regular Audits: Security audits and vulnerability assessments conducted regularly
• Data Minimization: We collect only the information necessary for our purposes
• Staff Training: Employees receive privacy and security training

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.

Your continued use of HoopMetrics following the posting of changes constitutes your acceptance of the updated Privacy Policy.